Managing Your Account
Check your account
Online with My Account
Check your account to view your checkouts and holds, renew items, cancel, suspend, or reactivate holds, or see if you have fines. You may update your phone number or email address, and sign up for email, text messaging, or phone notification in English or Spanish. Please update your address in person at any library location.
To sign in to My Account for the first time, use your library card number and the password you specified when you registered. If no password was specified, use your 4 digit birth year. A username (optional) can be used in place of card number.
Select Email or Text Messaging Notification of Holds and Overdues
By signing up for email or text messaging notification, you will receive a courtesy reminder before an item is due and overdue notices at 1, 7 and 21 days overdue. You will also be notified of any holds ready for pick up. If the hold item email notice is undeliverable, we will attempt to notify you by phone. Update your email address and phone numbers in My Account if they have changed.
Select Phone Notification of Holds and Overdues (email or text messaging is recommended)
If we cannot contact you by phone, we will not email you about holds and overdues. Use email and text messaging for best results.
Update your phone number in My Account if it has changed.
Suspend Your Holds for Vacation
You can suspend all or some of your Denver Public Library holds in your My Account. Prospector requests are not eligible for suspension. During suspension, your holds continue to progress up the hold queue as usual. When your hold becomes number one on the list, it will remain at the top until you reactivate the hold(s). Once the hold is activated you will receive the next available copy. See detailed instructions on holds suspension.
Suspend Your Holds by Phone or in Person
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